Terms of Service

Last updated: 15 January 2026

Acceptance of Terms

By accessing and using the services provided by zenithpulse B.V. ("zenithpulse," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms apply to all users of our website, fitness facilities, and related services.

About zenithpulse

zenithpulse is a fitness and wellness centre operated by zenithpulse B.V., a company registered in the Netherlands with registration number NL35719284. Our registered address is Marktplein 211, 1322 TO Almere, Flevoland, Netherlands. We provide fitness training, wellness programmes, and related services at our facility in Almere.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information when registering for our services
  • Follow all facility rules, safety guidelines, and instructions from our staff
  • Respect other members, staff, and the facility equipment and premises
  • Use our services only for their intended purpose and in accordance with applicable laws
  • Notify us immediately of any health conditions that may affect your ability to exercise safely
  • Pay all fees and charges associated with your membership or services in a timely manner
  • Not engage in any behaviour that is disruptive, harmful, or inappropriate

Membership and Services

Our membership plans and services are subject to availability and may change from time to time. Membership fees are non-refundable except as required by law or as specifically stated in your membership agreement. We reserve the right to modify our services, facilities, and operating hours as needed. Members will be notified of significant changes in advance when possible.

Health and Safety

Your health and safety are paramount. Before beginning any fitness programme, you should consult with a healthcare professional, especially if you have any medical conditions or concerns. You participate in our fitness programmes and use our facilities at your own risk. We strongly recommend following all safety guidelines and seeking assistance from our qualified staff when needed.

Intellectual Property

All content on our website and in our facilities, including but not limited to text, graphics, logos, images, workout programmes, and software, is the property of zenithpulse or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Payment Terms

All fees for memberships and services must be paid in advance unless otherwise agreed in writing. We accept various payment methods as displayed at our facility or on our website. Late payments may result in suspension of services and additional charges. You are responsible for keeping your payment information current and accurate.

Cancellation and Refunds

Membership cancellations must be submitted in writing according to the terms specified in your membership agreement. Refund policies vary by membership type and are subject to applicable consumer protection laws. Personal training sessions and other services may have different cancellation policies, which will be communicated to you at the time of booking.

Limitation of Liability

To the maximum extent permitted by law, zenithpulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services. Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless zenithpulse, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from your use of our services, violation of these Terms, or violation of any rights of another person or entity.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to violation of these Terms, non-payment of fees, or behaviour that we determine to be harmful to other members or our business operations. Upon termination, your right to use our services will cease immediately.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent.

Contact Information

If you have any questions about these Terms of Service, please contact us: